Introduction
Moods4U B.V., trading under the name Centrum Pack, located at Laan van de Maagd 95, 7324 BT Apeldoorn, the Netherlands, respects your privacy and handles your personal data with care, in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR). In this statement, we explain which data we collect, why we collect it, how we use it, and what rights you have.

Personal data we process
We process personal data that you provide to us directly, for example when:

  • Placing an order
  • Requesting a quotation
  • Creating an account
  • Filling out a contact form or engaging in a chat conversation
  • Signing up for our newsletter

Examples of such data include: name, address, email address, phone number, company details, payment information, and any files you upload.

In addition, we automatically collect certain information when you visit our website, such as IP address, browser type, and pages visited. This is done, among other things, through cookies (see our cookie policy).

Purposes of processing
We use your data for:

  • Processing and delivering orders
  • Preparing quotations
  • Customer service and communication
  • Managing your account
  • Marketing purposes, such as sending newsletters (if you have subscribed)
  • Analyzing and improving our website and services
  • Complying with legal obligations

Sharing data with third parties
We only share your data with third parties if this is necessary for our services or if we are legally required to do so. Examples include carriers, payment service providers, IT service providers, and marketing partners. With parties that process data on our behalf, we sign data processing agreements to safeguard your privacy.

Security
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access.

Retention period
We do not retain your personal data longer than necessary for the purposes for which it was collected, unless we are legally required to retain it longer (for example, for tax purposes).

Your rights
You have the right to access, correct, delete, restrict processing, transfer your data, and object to processing. You can send your request to sales@centrumpack.com. We will respond within the legal time frame.

Changes
We may update this privacy policy from time to time. The most current version is always available on our website.

Contact
Moods4U B.V. – Centrum Pack
Laan van de Maagd 95, 7324 BT Apeldoorn, the Netherlands
Email: sales@centrumpack.com